ABOUT THE COURSE

Our Hearing Care Assistant (HCA) Course is an intensive two-week clinical programme designed to develop the practical skills, clinical awareness, and professional behaviours required for hearing care support. Through hands-on training, coached practice, and real clinic observation, delegates gain confidence in otoscopy and ear examination, aural impressions, audiometry, hearing aid programming and servicing, earwax removal, and tympanometry. A strong focus on safe technique, clinical judgement, and working within appropriate scope is reinforced through four weeks of virtual competency check-ins, ensuring consistency and confidence in practice.

Ear anatomy and safe otoscopy

Aural impressions and ear mould procedures

Audiometry foundations and threshold testing principles

Masking principles and audiogram understanding

Basic hearing aid fine tuning support

2-Week

HEARING CARE ASSISTANT COURSE

Hearing aid servicing and minor repairs

Consultation and patient communication skills

Patient journey and commercial awareness

Consent, note-taking, and documentation

Infection control and escalation rules

Structured clinical observation day

Tympanometry fundamentals and clinical application training

Real ear measurements for accurate hearing aid fitting

Safe and effective earwax removal techniques

Communication and patient interaction training

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WHO THIS COURSE IS FOR

Open to individuals developing skills for hearing care assistant roles within patient-facing settings, with no prior audiology experience required.

Individuals pursuing a career in hearing care

Audiology staff and assistants

Nurses and nursing associates

Allied healthcare professionals

Pharmacy and primary care clinicians

ENT professionals

Community clinic staff

Regulated clinical practitioners expanding scope

WHAT THE TRAINING COVERS

Developing clinical understanding, practical ability, and patient care competence

Practical competency assessed through direct observation

Integrated infection control and governance standards

Guided reflection linking theory to practice

Builds readiness for real clinical environments

Intensive two-week structured training model

Immediate application of learned clinical skills

Repeated practice reinforces consistency and confidence

Emphasis on contraindications and escalation pathways

Strong focus on safety and clinical judgement

Exposure to full patient journey processes

Structured clinic observation of real workflows

Effective patient communication

A MORE EFFECTIVE MODEL FOR HCA DEVELOPMENT

Many HCA pathways are spread over months, creating gaps between theory and practice that can lead to skill decay and inconsistency.This programme uses an intensive two-week model where knowledge is taught, applied, coached, and assessed in a continuous, structured format—building skills progressively and reinforcing confidence.

Following the on-site training, delegates complete four weekly virtual competency check-ins to support consolidation, consistency, and ongoing development.

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This CPD-accredited programme is designed to support individuals entering hearing care assistant roles, combining essential theory with practical, supervised training. It develops the knowledge, skills, and confidence required to support safe, effective patient care within clinical and private practice settings, aligned with recognised CPD standards and ongoing professional development.

STILL NOT SURE?

If you’re unsure whether this course is right for you, get in touch and we’ll be happy to advise and answer any questions you may have.

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We accept all major card providers, including all major debit and credit cards, as well as secure online payment methods such as Link.

SPREAD THE COST WITH KLARNA

You can choose to spread the cost of your course using Klarna at checkout, with options including Buy Now, Pay Later and flexible instalments. This allows you to secure your place and manage payments over time, making it easier to access training without paying the full amount upfront.

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FAQ

WHO IS THIS COURSE SUITABLE FOR?

Open to individuals developing skills for hearing care assistant roles within patient-facing settings, with no prior audiology qualification is required.

WHAT WILL I LEARN ON THE COURSE?

You will develop the core knowledge and practical skills required to support hearing care services safely and effectively. Training covers ear examination, aural impressions, audiometry foundations, hearing aid support, servicing and repairs, and consultation workflows. You will also build confidence in patient communication, clinical decision-making, and working within appropriate scope and governance frameworks through supervised, hands-on practice.

IS THE COURSE PRACTICAL OR THEORY-BASED?

The course combines focused theory teaching with supervised, hands-on practical training. Knowledge is built first, followed by trainer demonstration, supervised practice, and formal observation assessment. This ensures delegates develop real clinical competence rather than theoretical knowledge alone.

DO I NEED OTOSCOPY EXPERIENCE?

No prior otoscopy qualification is required to attend, but delegates must work within appropriate supervision and governance arrangements when applying the skill in practice.

HOW IS COMPETENCE ASSESSED?

Competence is assessed through direct observation during supervised practical sessions across core skills. Delegates receive individual feedback and complete structured documentation exercises, including clinical note writing and decision-making, ensuring safe and consistent performance within scope.

Following the on-site training, delegates also complete four weekly virtual competency check-ins to support consolidation, consistency, and ongoing development.

IS LUNCH PROVIDED?

Yes, lunch is provided. We partner with a local catering company to offer a selection of freshly prepared options, including sandwiches, savoury items, and light bites. Menus may vary by course. Please let us know any dietary requirements in advance, and we will do our best to accommodate them.

TRAVEL & PARKING INFORMATION

We’re pleased to offer complimentary on-site parking for all attendees, with our venue conveniently located just a five-minute walk from Derby train station.

HOW DO I PAY

You can pay securely at checkout using all major debit and credit cards, as well as Link.

Spread the cost with Klarna, with options including Buy Now, Pay Later or flexible instalments. This allows you to secure your place now and manage payments over time, making it easier to access your training without paying the full amount upfront.

DO I RECEIVE A CERTIFICATE

Yes, all delegates receive a certificate upon successful completion of the course. A high-quality printed certificate is provided on the day, and a digital copy is also sent via email after the course for your records.

DO YOU OFFER EQUIPMENT PACKAGES?

Yes, we offer equipment packages to support your clinical setup. Please get in touch to find out more about the options available.